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Forums › Forums › General › Renew didn't Work

Viewing 3 posts - 1 through 3 (of 3 total)
  • Alexia L’HER
    (Private)  April 4, 2018 at 4:43 pm #170067

    Hi !

    I want to renew my licence, I placed and order and pay for it. But I can’t download your plugin ( I have a “licence expired message in my account ).

    Can you activate my licence ? or at least refund me ?

    Thanks,
    Alexia

    Trevor Moderator
    (Private)  April 4, 2018 at 4:49 pm #170068

    Note that it takes maybe 15 minutes for our server to update any changes in your account records.

    Can you check again in Your Account to make sure that the license is now renewed? If it is not, please let me know.

    Alexia L’HER
    (Private)  April 4, 2018 at 6:14 pm #170115

    I’m sorry, it’s OK now.

    Have a good day.

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Viewing 3 posts - 1 through 3 (of 3 total)

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