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Forums Forums General Plugin updates break site

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  • Leah
    #109276

    We currently have version Search and Filter Pro 2.1.2 installed on https://degrees.lsc.edu/. Attempts to update to the new version of the plugin break the layout of our page. Please advise how to proceed.

    Trevor Moderator
    #109455

    You appear to be using the Shortcode Display Results method, so my guess is that you have not followed these customisation guidelines and made a copy of the results.php file in your child theme folder, in a sub-folder called search-filter (no pro on the end):

    https://www.designsandcode.com/documentation/search-filter-pro/search-results/using-a-shortcode/#Customising_the_Results

    The update would overwrite the modified template file you have in the old plugin templates folder, and so destroy the layout.

    So, follow the guide, check if all is OK, then do the update.

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