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Forums › Forums › Search & Filter Pro › Filter not responding with correct results

Viewing 10 posts - 1 through 10 (of 16 total)
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  • Nathan Gremmert
    (Private)  March 6, 2017 at 3:11 am #94749

    What is the perfect setting and custom setup instruction for Search and Filter pro to work on this page it is a WOOCOMMERCE Product list display page

    http://ss.serverfortesting.com/product-category/residential-safes/

    Our filter set up is

    http://ss.serverfortesting.com/q1.png

    http://ss.serverfortesting.com/q3.png

    and we have the proper taxonomies setup to show the proper filter elements however on the WOOCOMMERCE PRODUCTS List on the right of the page it is not affecting the results.

    However on the count of the filter element when filtered it is not matching the result on the right

    http://ss.serverfortesting.com/q2.png

    Clearly Chub has 73 products but when searched only 1 will appear.

    Can you please help us to match the accuracy of the count to the results.

    Thanks!

    Trevor Moderator
    (Private)  March 6, 2017 at 12:51 pm #94889
    This reply has been marked as private.
    Nathan Gremmert
    (Private)  March 7, 2017 at 6:52 am #95067
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 7, 2017 at 11:32 am #95138
    This reply has been marked as private.
    Nathan Gremmert
    (Private)  March 7, 2017 at 11:35 am #95140
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 7, 2017 at 12:45 pm #95160

    You do not appear to have product-category actually in the search form? If you do not want it to show, you can use custom css to hide it using display: none;

    Nathan Gremmert
    (Private)  March 8, 2017 at 7:42 am #95424
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 8, 2017 at 2:00 pm #95514

    OK, but the page you are on is a Product Category, so I assumed you wanted it to search WITHIN that Product Category, so that field needs to be in the form, even if hidden, so the plugin can auto complete that field from the URL. Otherwise the results will have posts you don’t want, as well as the ones that you do.

    Maybe I misunderstood? If so, maybe you can show me over a Skype share screen, or on hangouts?

    Nathan Gremmert
    (Private)  March 9, 2017 at 5:13 am #95651
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 9, 2017 at 11:04 am #95684

    I have sent a message to him (11AM GMT).

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