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Forums › Forums › Search & Filter Pro › Fake positives for a few products

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Viewing 10 posts - 1 through 10 (of 23 total)
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  • Barbera Koopsen
    (Private)  October 14, 2017 at 10:56 am #136575

    Hi!

    First of all, thanks guys for the plugin, it is great and so far I have only compliments 🙂

    But I am having a really weird issue, everything seems to be working super fine but only a few products are being problematic and I have no clue on what can the issue be.

    You can check one example of the problem on this URL:
    https://www.zizo.prodeconstructie.nl/categorie/jongens/?_sft_product_cat=winterjas&_sft_pa_maat=176&_sft_pa_merk=antony-morato

    The product “Antony Morato Winterjas (MKCO00137)” does not have the size “176” but still shows up on the results.

    I tried to clear the plugins cache a few times, deactivated AJAX, saved the permalinks (why not, right?) and everything else that I could think…

    For me makes no sense that it happens just for a few products while the vast majority works well. Any advice? 🙂

    A few screenshots that maybe can help:
    https://i.imgur.com/mAFpz3Z.png
    https://i.imgur.com/tVV6w6V.png

    Trevor Moderator
    (Private)  October 16, 2017 at 9:47 am #136725

    When I use that link, all I see is this:

    Winkel » jongens » Antony Morato | 176 | winterjas

    Geen producten gevonden die aan je zoekcriteria voldoen.

    Barbera Koopsen
    (Private)  October 16, 2017 at 9:53 am #136729

    Hi Trevor, I was doing some tests, can you please try again?

    Trevor Moderator
    (Private)  October 16, 2017 at 9:56 am #136731

    Maybe you have to set up a post meta rule for stock to not be equal to 0?

    Trevor Moderator
    (Private)  October 16, 2017 at 10:00 am #136733
    This reply has been marked as private.
    Barbera Koopsen
    (Private)  October 16, 2017 at 10:04 am #136735

    Hi Trevor, I do think that just the post meta filter had the job done! Thanks for the support and we are for sure going to use the new version on our next project.

    Trevor Moderator
    (Private)  October 16, 2017 at 10:10 am #136739

    Is this resolved Barbera? To me it doesn’t look so?

    Barbera Koopsen
    (Private)  October 16, 2017 at 10:12 am #136743

    Yeah, was happy too soon, maybe I should try the new version. Still not solved, going to update the plugin and try again.

    Barbera Koopsen
    (Private)  October 18, 2017 at 9:35 am #137085

    No success 🙁

    Lets see if I did something wrong:

    All my comments refer to this product
    Chaos And Order Jurk (Myla)
    https://www.zizo.prodeconstructie.nl/product/chaos-and-order-jurk-myla/

    This product has no stock for the size 122-128 but it still shows up at results page:
    https://www.zizo.prodeconstructie.nl/categorie/meisjes/?_sft_product_cat=jurk&_sft_pa_kleur=rood&_sft_pa_maat=122-128&_sft_pa_merk=chaos-order

    So, at first, I tried to activate the beta version but it was no able to re-create cache, it got stuck for a long long time, like on this screenshot, so I had to go back to 2.3.4 (I also tried to create the cache with 2.3.4 and then change to 2.4 but that also made no difference):
    https://imgur.com/4N8QfnG

    Then I tried add some meta filters:
    https://imgur.com/8KjJVPK
    Also no difference but I think it happens because the results cant tell the difference between a variation and a product.

    On my db this is the the meta info for the “main product” (ID 6275):
    https://imgur.com/HD50fF9

    And this is the info for the variation (ID 6278):
    https://imgur.com/el4dbHn

    The filter is indeed showing the correct results by displaying the product 6275 on the results page because it does match with the query, it just cant see through the variation (6278) level, right? It makes me think that in the end the plugin just cant handle this problem, does it make sense? Any advice?

    Trevor Moderator
    (Private)  October 18, 2017 at 12:32 pm #137106
    This reply has been marked as private.
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